Difficult Conversations                                    e-learning Course

Instructional Design Portfolio

We've received excellent evaluations and praise from employees of hundreds of organizations you know:

Conoco Phillips

● Johnson & Johnson

● Harley Davidson

● Microsoft Corporation

● CVS Caremark

● AMC Theatres

● Sonic Drive-In

● University of Nebraska

● Regional West

   Medical Center

● Dallas Fortworth

  International Airport

● Abbot Laboratories

● The U.S. Mint

● Grand Mountain Bank

● California Department

   of Business Oversight 

● University of Cincinnati

   Physicians 

● Atlanta Public Schools

● Johnson County

  Corrections

● City of Olathe Housing

● Nestle Purina Pet Care

● Platte Valley Bank

● Olathe Fire Department

● U.S. Postal Service

● U.S. Army

● Missouri National Guard

● Aims Community

  College

●YMCA

● Hyatt Hotels

● Cabelas

● Kraft Foods

● Northeast Community

   College

● Westinghouse Electric

   Company

● City of Monticello, MN

● Honeywell

● Dollar General

● Wells Fargo Financial

   Advisors

● Gillette

● Mexican Petroleum

● BBVA Bancomer

● Banamex

● Instituto Mexicano del

   Petroleo

● Banco del Atlantico

● Banca Cremi

● Garmin

​● Telefonos de Mexico

And many more!

(Available upon request)


Just for Women

The WikiWomen Academy

(913) 568 - 9285

(816) 588 - 5654

Fun, fascinating speakers and trainers for your next event.

Overview
Every woman intuitively knows that the strategies recommended for men won't work for women. Men will be called decisive leaders and women who do the same things will be called "bossy." If she says "I feel" she may be considered hormonal. People respond negatively to assertive women, whereas assertive men are admired. And when women speak out to defend their turf they're seen as "control freaks," while men, acting the same way, are seen as highly committed.

Research suggests

  • Women tend to avoid confrontation at all costs.
  • Women tend to favor communication styles (circular and indirect) that are quite different than men's preferred styles (linear and direct).
  • Women make fewer requests for themselves than men do.
  • Women get interrupted much more frequently than men.
  • Women apologize and self-criticize more than men.


This course is based on the best-selling, international award-winning book Dealing With Difficult Conversations Just for Women: Kill the Anxiety. Get What You Want., written by a women-only team just for women. It is based on ground-breaking research and presented in a lively and entertaining style.

Effective communication, negotiation, conflict resolution and management of emotions are skills that can be developed through training and practice, and this course helps learners do just that. 


This course aims

  • To guide learners into an understanding of why and how men and women face confrontations differently.
  • To offer learners strategies to conquer their fears of facing confrontations and to control their emotions during difficult conversations.
  • To provide learners with step-by-step techniques to know what to say (and how to say it) before, during, and after a conversation to request a behavioral  change.